Terms and Conditions

These terms and conditions explain the main rules that apply when you access or use Fliff Sportsbook’s website, mobile experience, and related services (the “platform”). They cover things like account setup, gameplay and promotions, payments and redemptions, and the standards we expect from all players.

By browsing the platform, registering an account, or using any feature, you agree to follow these conditions of use. If you do not agree, please do not create an account or use the services.

This page is meant to set clear expectations in plain language - so you understand what you can expect from Fliff Sportsbook, and what Fliff Sportsbook expects from you.

Who Can Use Fliff Sportsbook

Fliff Sportsbook is for adults only.

To use the platform, you must:

• Meet the legal age for gambling or sweepstakes-style play where you are located (commonly 18+, and 21+ in some jurisdictions).
• Be in a location where access to the platform is permitted.

It is your responsibility to confirm that online gambling or similar real-prize gaming is lawful in your jurisdiction. Fliff Sportsbook may restrict, block, or limit access in certain states, provinces, countries, or regions, and those availability rules can change over time.

Creating Your Account (Registration Rules)

When you register, you agree to provide accurate, complete, and current information, and to keep it updated. This includes basic details like your name, date of birth, contact information, and any other information required to operate your account.

Key account rules:

• Your account must be registered in your own legal name.
• Only one account is permitted per person unless we explicitly approve otherwise.
• You may not create additional accounts to obtain promotions, bypass limits, or avoid review.
• We may request confirmation of certain details before allowing purchases, redemptions, withdrawals, or other account actions.

If you cannot verify the information you provided, certain features (including redemption/withdrawal functions) may be limited until verification is completed.

Verification Checks (Age, Identity, and Payment Ownership)

To help protect players and the platform, Fliff Sportsbook may request documents or information to verify:

• Your age and identity
• Your address or location
• Ownership of a payment method (such as a card)
• That your account activity is consistent with fair play and the platform rules

Verification requests can happen at registration or later, including before a redemption/withdrawal is approved. The specific documents requested may vary depending on your location, account activity, or payment method.

Keeping Your Account Secure

You are responsible for maintaining the confidentiality of your login details and for all activity conducted through your account, whether or not you personally authorized it.

Your account is personal and cannot be:

• Shared with others
• Transferred or sold
• Used on behalf of another person
• Accessed by anyone under the legal age

If you believe your account has been compromised, contact support as soon as possible so we can help secure it.

Deposits, Redemptions, Withdrawals, and Account Balances

Fliff Sportsbook supports selected payment methods, which may include Visa and MasterCard. Availability can vary based on your location and other operational factors.

When using payment and redemption features, please keep in mind:

• Processing times, limits, and eligibility requirements may vary by method and player profile.
• We may apply reasonable checks before completing purchases, redemptions, or withdrawals. This can include verification and fraud-prevention review.
• Withdrawal or redemption requests may be reviewed before approval, especially when account details are incomplete or unusual activity is detected.
• Balances shown in your account may be subject to adjustment if there is a confirmed error, reversed transaction, chargeback, or correction related to a platform malfunction.

Fliff Cash expiration and inactivity: Fliff Cash credits may expire if your account remains inactive for 30 days. If you plan to take a break, it’s a good idea to sign in periodically to keep your account active.

Bonus Rules You Should Know (Promotions, Codes, and Limits)

From time to time, Fliff Sportsbook may offer promotions such as welcome offers, purchase-related matches, or login rewards. Each offer can have its own bonus terms, which apply in addition to these platform rules.

Common conditions may include:

• Eligibility requirements (including location restrictions)
• A bonus code requirement (for example, some offers may require a code at checkout)
• Time limits to claim or use the promotion
• Wagering or playthrough requirements
• Minimum purchase/deposit requirements
• Game or market restrictions (for example, certain offers may apply only to Sports Predictions)
• Maximum cashout/redemption limits where applicable

Examples of promotional rules currently used on the platform may include:

• A 1x playthrough requirement on Fliff Cash at odds of -300 or higher for certain offers tied to Sports Predictions
• A maximum cashout of $5,000 per transaction for Fliff Cash redemptions, with a $5,000 single-prize cap also applying in Florida and New York
• Location restrictions that may apply in parts of the United States and Canada (such as exclusions for certain states or Quebec)

Bonuses are typically credited after the qualifying action is completed, but we may delay or reverse a bonus if we reasonably believe it was granted in error or claimed in violation of the rules. Creating multiple accounts to claim promotions can result in loss of promotional credits and account closure.

Game Access, Features, and Service Availability

We work to provide a reliable experience, but access to the platform and its features can change.

Availability may vary due to:

• Your device, operating system, browser, or app version
• Your location and local restrictions
• Maintenance, updates, or software changes
• Technical issues or third-party outages

Games, features, and promotions may be added, modified, suspended, or removed at any time. We do not guarantee that any specific game, market, feature, or payment option will always be available.

Fair Play Standards (What’s Not Allowed)

Fliff Sportsbook is built for legitimate play. You agree not to misuse the platform, including by attempting to gain an unfair advantage or by interfering with normal operations.

Prohibited behavior includes:

• Using the platform for unlawful purposes
• Providing false or misleading information
• Fraud, payment abuse, or chargeback abuse
• Collusion or coordinated play designed to bypass rules
• Bonus abuse (including creating multiple accounts or manipulating eligibility)
• Using bots, scripts, automation tools, or unauthorized software
• Trying to exploit bugs, glitches, or system weaknesses
• Allowing someone else to use your account or using another person’s account

If you notice a potential error or exploit, you should stop using the affected feature and report it to support.

When Fliff Sportsbook May Limit or Close an Account

To protect players and maintain integrity, Fliff Sportsbook may, where reasonable and appropriate:

• Refuse service or restrict access in certain locations
• Pause or remove promotions tied to rule violations
• Freeze transactions temporarily while an account is reviewed
• Limit features until verification is completed
• Suspend or close an account if we reasonably believe the rules have been broken, the account is being misused, or required information cannot be verified

We aim to take proportionate steps based on the situation and to handle reviews in a fair, practical manner.

Errors, Corrections, and Technical Interruptions

Sometimes things go wrong - a display may be incorrect, a balance may not update properly, a promotion may apply incorrectly, or a game session may be interrupted due to connection issues or system faults.

If a technical issue, human error, or system malfunction affects the platform, Fliff Sportsbook may correct the mistake and adjust the account outcome in a reasonable way. This can include:

• Correcting obvious pricing/odds or display errors
• Reversing credits or debits that were applied incorrectly
• Cancelling or re-settling activity affected by a confirmed malfunction

We do our best to resolve these situations consistently and transparently.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not a way to make money. If playing stops feeling fun or starts creating stress, it’s important to take a break and seek support.

Fliff Sportsbook may offer tools that help you manage your play, such as limits or account restrictions. You can also review our guidance on safer play through our Responsible Gaming page.

Ownership of Content and Platform Materials

The platform’s design, branding, text, graphics, software elements, and other original content belong to Fliff Sportsbook or its licensors and are protected by intellectual property laws.

You may not copy, reproduce, republish, distribute, or commercially exploit platform content without written permission, except where allowed by law for personal, non-commercial use.

Third-Party Providers and External Services

Some parts of the platform may be supported by third parties, including software and content providers (such as Betsoft, Digital Gaming Solutions, and Pragmatic Play) and payment processing partners.

Because these services rely on external providers:

• Certain features may be limited by third-party availability or operational requirements
• Updates or changes from providers may affect how specific content works
• Third-party terms may apply to specific tools or services where relevant

Limits of Responsibility (Liability)

Fliff Sportsbook is not responsible for losses or damages that result from circumstances outside reasonable control, including:

• Service interruptions, delays, or outages
• Device incompatibility or unsupported configurations
• Player error (such as sending funds using the wrong details)
• Failures or interruptions caused by third parties (including internet providers and payment networks)
• Events such as natural disasters, power failures, or other force majeure situations
• Misuse of the platform or breach of these site terms

Nothing in these terms is intended to limit rights that cannot be limited under applicable law.

Service Provided “As Available” (No Guarantees)

The platform, games, and services are provided on an “as is” and “as available” basis. We aim to deliver a consistent experience, but we cannot promise uninterrupted access, constant availability, or error-free operation at all times.

Updates to These Terms

Fliff Sportsbook may update these terms and conditions from time to time to reflect changes in the platform, legal requirements, or operational practices.

The latest version published on the website will apply from the date it is posted, unless we state otherwise. We encourage you to review this page periodically so you stay informed.

Related Policies You May Need to Review

These platform rules work alongside other policies that explain how specific areas operate. Depending on how you use the service, you may also want to review:

• Our Privacy Policy
• Cookie Policy (where applicable)
• Bonus and promotion terms tied to specific offers
• AML/KYC-related notices or verification guidance (where applicable)

Contacting Fliff Sportsbook Support

If you have questions about these conditions of use, your account, or any platform feature, you can contact Fliff Sportsbook support through our official channels:

• Email: support@getfliff.com
• Live chat: available on the platform when enabled

Using Fliff Sportsbook means following these service terms so the platform remains fair, secure, and clear for everyone. Continued access or use of the site indicates acceptance of the most current version posted here.